Privacy Policy and Cookie Policy

This privacy policy outlines FFDS’ privacy practices for any contact information we receive via and any page or application controlled by us that links to this policy. 

By using the site or receiving any services of FFDS, you consent to the terms of this privacy policy. FFDS may update this privacy policy at our discretion by posting such a revised privacy statement on this site. All personal data requested or provided by you will only get used in providing you with information relating to your request or necessary for FFDS’ business transactions. Your personal data will get processed and maintained according to recognized information management standards to ensure their confidentiality and confidentiality and that they are correct and up-to-date. FFDS will not pass on your personal data to third parties unless this is necessary for the ordinary course of business or required by law. If you would like access to your personal data records kept by us, FFDS will provide this information upon receipt of such a request.

Information Recorded for Monitoring Purposes:

You can browse the website without FFDS collecting personal data from you. However, the website’s servers collect your computer’s IP address for analytical purposes (including determining the most popular areas of the website, etc.) But do not collect any email address or other characteristic information without your consent. The data collected gets aggregated so that identification is possible.

Collection and Use of Your Personal Information:

Where applicable, we require site visitors to provide us with certain personal information. Information we collect may include your name, email address, and other information that identifies you. In combination with additional information we hold, we may reasonably be used to identify you (“personal information”).

We also may use the personal information you provide when you visit our sites to contact you to discuss other product offerings and services we provide to customers. You may choose to opt-out of providing your personal information at any time or by not disclosing it to us or entering it when prompted.

Processing Purposes: 

FFDS process the following types of personal information for the following purposes:

  1. Processing personal information to fulfil an order or provide services 
  2. Your submission of personal information when contacting us for customer service, to provide feedback, or for other purposes not otherwise described here. 
  3. Your submission of personal data to our third-party vendors for services  
  4. Collection of personal Information through the site with your permission
  5. Collection of resumes, employment applications or other information relating to employment 
  6. Other information you voluntarily provide

Legal Basis for Processing:

We process your personal information with your consent or subject to the performance of a contract to which you are a party and take steps at your request to enter an agreement. You have the right to withdraw your consent at any time.

Categories of Personal Information: 

Generally, we may collect the following data elements from you when we process your Personal Information: We process:

  • Your first and last name
  • Email address
  • Phone
  • Country of residence or business
  • Industry
  • Company
  • Product(s) of interest
  • Internet or other electronic network activity
  • Professional or employment-related information if you submit your resume or other information relating to employment or potential employment
  • Testimonials and other information provided with your consent.

Disclosures and Transfers of Personal Information: 

We do not share with or disclose personal information to third parties, except when one or more of the following conditions is true:

  • We have your permission and consent to do so
  • The disclosure is necessary for the purpose by which we obtained the personal information. 
  • The disclosure is reasonably related to the sale or other disposition of all or part of our business.
  • The disclosure is for our marketing purposes, or, with your permission, for the marketing purposes of third parties;
  • FFDS own the party to whom the personal information got disclosed
  • The disclosure is to outside businesses to perform certain services for us, such as maintaining our site or assisting us in providing services, marketing assistance, and data analysis, including service providers outside the country or jurisdiction in which you reside.

Delivering Advertising: 

Our service providers may use information about your interactions with our site to predict your interests and select the ads you see on and off our site. This type of advertising is known as interest-based or topic-based advertising. 

Communications Opt-Out:

You may opt-out of receiving marketing materials or communication from us at any time by sending an email requesting such opt-out to or by clicking the “unsubscribe” or similar link in any marketing communication. Even after such opt-out, you may receive additional emails for a short period while we process your request. We also may contact you by email or otherwise with information that is not primarily marketing, for example, regarding updates to our services or products. 

Retention of Personal Data:

Personal data obtained by FFDS is adequate, relevant and not excessive concerning the purposes described in this privacy policy. Personal data is processed for specified purposes and will only be processed consistent with the purposes described herein. We will request only the minimum amount of information required to perform the applicable services. We will retain such information only for as long as necessary to provide the services or for compatible purposes, such as providing additional services, complying with legal requirements, or preserving or defending our legal rights.

Right of Access to your Personal Data:

A data subject receives the right to access the personal data that an organization holds about them. If such personal information is inaccurate, a data subject also may request that personal data be corrected, amended, or deleted. When we receive personal data, we do so on behalf of the individual submitting such personal data. To request access to, or correction, amendment or deletion of, personal data, data subjects should email

Use of Cookies:

FFDS and our partners use cookies and various technologies to collect and store information when you visit our site or use a service. This process includes sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners. 

Confidentiality and Security:

We maintain reasonable safeguards to protect the personal information we collect. While we implement these measures, please note that complete security is not possible. We cannot guarantee that the security measures we have to safeguard personal information will never be defeated or fail or that those measures will always be adequate.

Social Media Platforms and Websites:

Any information, communications, or material of any type or nature that you submit to any public areas of the site or third-party websites (including controlled pages contained on social media platforms) is done at your own risk and without any expectation of privacy. FFDS cannot control the actions of other users of any social media platform or website. Therefore, we are not responsible for any content or submissions on such sites and platforms or public areas of our site. 

Visiting our Site from Outside South Africa:

Your information may be transferred to and maintained on computers outside your province or country where the privacy laws may not be as protective as those where you reside. If you are located outside South Africa and choose to provide information to us, please be aware that we transfer your Personal Information to South Africa and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in South Africa according to the applicable laws as indicated in the POPI Act. Please visit the POPIA site for more information. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on your personal information. You consent to have your personal data transferred to, processed, and stored in South Africa by submitting your personal information.

Business Transfers:

Suppose we or any of our affiliates are involved in a merger, acquisition, asset sale, joint venture or other, similar transaction. In that case, we will continue to ensure the confidentiality of any personal information. 

Cookie Policy:

FFDS use cookies and other tracking technologies to deliver and improve the site and services and display relevant content, products, services and advertising.

You agree that we can use these technologies as described in this privacy policy when using our site. 

How do Third Parties use Cookies on the Site?

In some circumstances, we may work with third parties to provide services on our site. For example, we use analytics services supported by third party companies who generate analytics cookies on our behalf. We may not have access to these cookies. However, we may use statistical information arising from the cookies provided by these third parties to customize content and for the other purposes described above. These companies also may transfer this information to other parties where required to do so by law or where such other parties process the information on their behalf.

Third-party advertisers can use cookies to collect information about your activities on our site or any ads you have followed. This information, which with other information acquired from third parties, may get used when serving advertisements on our site and third party sites that they believe are most likely to be of interest to you based on e-content you have viewed.

Third-party advertisers can use this information to measure the effectiveness of their ads and track aggregate usage statistics.

We may not have control over these third-party cookies, and their use may get governed by the privacy policies of the third parties employing these cookies.

How to Control Cookies?

You may refuse to accept cookies from the site at any time by activating the setting on your browser that allows you to refuse cookies. You can find further information about the procedure to disable cookies on your Internet browser provider’s website via your help screen. Please note that by disabling or blocking any or all cookies, some site features may not operate as intended, or you may not have access to parts or personalization available through the site.